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Success Story - Infomedics

"After the merger of Infomedics and Famed we needed to integrate and consolidate the two ICT environments in one new high performance and high available twin-Datacentre core ICT environment for our new organization. Based on the experiences gained with SJ-Solutions and the proven robust Fujitsu Server and Storage portfolio we were confident that we could best hand over this challenge to SJ-Solutions and Fujitsu. Over the last eight months they delivered as agreed and provided us with the right 24x7 SLA based support contract." - Luco Buhrs, IT Director, Infomedics

The Customer

Infomedics was founded in 1988 as a financial data processing company. After years of autonomous growth and the merger with Famed, Infomedics presently is the biggest factoring company in the medical market in The Netherlands, located in Almere. Infomedics’ 280 employees presently serve over 7.500 medical service providers like dentists, physiotherapists, dieticians and chiropractors. Infomedics strives to be the most customer friendly partner for both the care providers as well as the clients of the care providers, focusing on first-time-right invoicing, easy to use payment options and people friendly debt collection.

The Challenge

After Infomedics and Famed merged into one organization, the ICT environments of both companies needed to be integrated and consolidated to support the new organization in the best possible way. Infomedics needed a high performance and high available ICT back-end with a cost-effective Managed Services contract to support its continuously growing business operations.

In November 2018 Infomedics and Famed decided to merge their businesses and organizations into one new organization. After careful examination of the digital business environments of both companies in 2019 decisions were taken with regard to the migration of the digital assets with the best fit for the new situation. In this process for example, the digital invoice of Famed was selected as the preferred invoice and the core business application TIM (The Infomedics Machine) was selected as the preferred business system.

After this examination of the existing business systems Infomedics started the definition and selection process for the contracting of their new back-end infrastructure and invited both the incumbent ICT partners of Infomedics and Famed, as well as a third party to present their visions and prepare their proposals for this next step.

“Given our good long-term experiences with SJ-Solutions and the solution presented based on a full redundant and high-performance set-up of Fujitsu servers and storage, we were confident that SJ-Solutions. DataCore and Fujitsu were the right partners for Infomedics in the years to come. In the meantime, the migration project has been executed successfully. Our new consolidated ICT environment shows the right performance and has the scalability to grow as our Infomedics organization expands its business!”

The Solution

SJ-Solutions and Fujitsu provide Infomedics with a new Datacentre Back-end, running from two certified datacentres in Amsterdam (Equinix) and Almere (NorthC) in a full redundant set-up. These datacentres as well as Infomedics’ new Head Office in Almere are connected over a dedicated high capacity and redundant low-latency Fibre network.

Based on the Fujitsu PRIMERGY Servers Powered by Intel® processors and ETERNUS Storage we were able to provide a very energy efficient and strongly consolidated ICT backend for the new Infomedics organization, saving over 40% of the power consumption compared to the previous ICT environments of Infomedics and Famed.

The solution is based on the robust VMware virtualization platform and integrated systems management tooling. This enabling ease of management for both the hardware layer as well as the virtual environment running on top. The data is safeguarded by a Commvault based data protection solution, with which Infomedics already gained good experiences over the past years.

By setting up the new ICT environment in a full redundant and strongly consolidated way, SJ-Solutions were also able to present a cost-effective Service Level Agreement to Infomedics. The managed services and support needed is provided according to a clear 24x7 SLA agreement, which ensures that Infomedics can focus on its business operations.

The Benefit

First of all, the Infomedics users enjoy a consistent high performance ICT environment; even ‘heavy’ data processing and analysis jobs are ready in “no-time”.

The Fujitsu servers and storage offer a robust back-end ICT infrastructure to Infomedics, together with the high-capacity fibre network. The DataCore storage and VMware server virtualization layer makes sure the capacity demand is fully active-active mirrored, and spread in a balanced way. The solution is very scalable to support Infomedics growing business. As the Fujitsu Servers & Storage equipment is highly energy efficient, Infomedics saves over 40% on power usage in both Datacenters compared to the on-premise situation.

Infomedics saves around 20% on the Total Cost of Ownership of the consolidated back-end ICT environment over the 5-year contract term. Fujitsu’s partner SJ-Solutions were able to present this cost-effective Service Level Agreement to Infomedics because of the redundant and strongly consolidated way in which the new ICT environment for Infomedics could be set-up. “SJ-Solutions builds upon the vast experiences gained with the Fujitsu datacentre portfolio over the last 15 years; therefore, we are confident to offer Infomedics the good terms for the 24x7 SLA we agreed upon” according to Sander Rittersma, CEO of SJ-Solutions.

The Customer

Country: Netherlands
Industry: Healthcare Financial Services
Founded: 1988
Employees: 280
Website: www.infomedics.nl

The Challenge

After Infomedics and Famed merged into one organization, the ICT environments of both companies needed to be integrated and consolidated to support the new organization in the best possible way. Infomedics needed a high performance and high available ICT backend with a cost-effective SLA-based Managed Services contract to support its continuously growing business operations.

The Solution

SJ-Solutions and Fujitsu provide Infomedics with a new Datacentre Back-end, running from two certified datacentres in Amsterdam (Equinix) and Almere (NorthC) and connected over a high-capacity dedicated Fibre based network in a full redundant set-up. Based on the Fujitsu PRIMERGY Servers, DataCore storage virtualisation and ETERNUS Storage we were able to provide a very energy effective and strongly consolidated organization, also based on VMware server virtualization and Commvault data protection technologies. SJ-Solutions provides the SLA based support services to Infomedics.

The Benefit

Infomedics Users and customers enjoy consistent high performance ICT services, regardless of location; The Fujitsu servers and storage offer a robust and reliable backend ICT infrastructure to Infomedics; Over 40% savings on power consumption for the Servers & Storage back-end; Infomedics saves around 20% on the Total Cost of Ownership because of the cost-effective SLA provided by Fujitsu’s select circle partner SJ-Solutions

Products and Services

Fujitsu PRIMERGY Servers
Fujitsu ETERNUS Storage
Fujitsu Network Services
SLA based 24x7 Support services by SJ-Solutions
Implementation & Consolidation Services
VMware, Microsoft, Commvault, Intel

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  • NEN 7510 certified
  • CO2 prestatieladder niveau 5
  • Fujitsu Select Circle
  • DataCore
  • Commvault Marketbuilder Solution Provider Advantage+
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  • Netapp Gold Partner
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  • Cisco
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  • Windows Server hyper-v